Research

PhD Candidate

Institution: University of Toronto

Department: Leadership, Higher & Adult Education

Program: Adult Education & Community Development

Collaborative Specialization: Workplace Learning & Social Change

Research Focus: Understanding the learning trajectories of service designers in the Norwegian and Canadian public sectors.

Guiding questions:

• What is the relational nature of civic service design work?

• How do service designers build bridges and navigate the complex terrain of public sector?

• How do civic service designers develop the necessary level of competencies in the disciplines relevant to their work (e.g. policy design, procurement)?

Mapping the key themes of my research study